We're moved in to our new house now (just a couple blocks from where we were living, in the same subdivision). The previous owners indicated that DSL was available in the area (our old house was just barely beyond the 18,000 feet limit from the telephone companies central office). I'd been looking forward to the prospect of being an Xmission customer at home again.
Turns out DSL is not yet (2006!) available. So the only real option is a Comcast cable modem. The downsides are they charge you more if you don't also get cable TV from them, they don't have an option to purchase a static IP address, and while the download speeds are impressive the upload speeds aren't...
The other odd thing about Comcast is that they think that our new home is within five miles of Dallas, TX and Irving, TX in addition to Main Street in Layton, UT(!?).
I submitted an order on their website Tuesday morning and they indicated that my "order has been electronically forwarded to a Comcast representative. After your order has been reviewed, a Comcast representative will contact you to complete/confirm your order. Then you're on your way!"
Two days later they haven't called to "complete/confirm" my order. So I'm not on my way yet, and I'm guessing I'll still be without Internet access for another weekend. :-(
—Michael A. Cleverly
Thursday, January 12, 2006 at 09:27